Holiday World Resort’s Frequently Asked Questions
We solve all your doubts
The RULETA RATE is our BEST PRICE rate. When you book with this rate, you will get the BEST PRICE on a reservation with Holiday World. In this rate we will not know in which hotel we will stay until the moment of arrival.
The "Puka Puka" mini-club at Hotel Holiday Polynesia is available to children between 3 and 13 years old. The mini-club at Hotel Holiday Riwo is available to children between 4 and 13 years old.
Holiday World Resort consists of three 4-star hotels, a premium holiday apartment complex, a Beach Club and a sports centre. All in a private complex with a free mini-bus that runs throughout the resort every 15 minutes approximately.
The Dino rooms are located at Hotel Holiday Riwo. This hotel has 7 Dino rooms which are specially decorated for children.
Yes, when the 1-day ticket without accommodation is available in the Plans section of the website.
Access is free for guests with ALL INCLUSIVE. For guest staying in any other regime, the Beach Cub has a cost of 10€/adult and 7€/child.No,. You may only eat at and use the facilities of the hotel in which you are staying. If you would like to visit any hotel in the Holiday World complex and use one of the their facilities, you must pay to do so at that hotel.
Each hotel has a specific colour for clients who have booked ALL INCLUSIVE. This wristband enables them to freely access the hotel's ALL INCLUSIVE services.
Yes, we offer free WiFi at all the hotels for our guests.
Yes. Our clients have a 24-hour laundry service available in all hotels apart from Casamaïa Apartments.
In order to make use of this service, you will have to acquire tokens your hotel's reception. These cost 6€ for a washing machine and 3€ for a tumble dryer. You can also acquire detergent here.No. The rubber rings at the Beach Club are not free.
Rubber rings, or doughnuts, can be hired for 8€ a day and you will need to pay a deposit of 12€. This deposit will be returned to you when you return the doughnut to the Beach Club's Reception.No. The Beach Club is not a hotel. It is the water park of Holiday World. The Beach Club is a large, themed space with 9 swimming pool where children can share activities with their parents and adults can let their inner-child come out.
Remember that there is a free transport service available between hotels in the Holiday World complex and the Beach Club.Yes. Guests are offer the use of a beach towel in all our hotels.
You can ask for these in your hotel's reception. You will be required to pay a deposit of 20 € per towel. At your hotel's reception (after you pay the deposit), they will give you a ticket which can be exchanged in your hotel's spa for a towel. When you check-out from your hotel and return your ticket and towel, your deposit will be returned to you.Yes. Any person over 18 years old can use the heated pool, with no restrictions.
The Health Club at the Riwo Hotel is a paid service. The price of access for adults is 15€ per session of 60 min. (*prices might change in high/low season, please ask at the Health Club Reception). Guests younger than 18 years old must be accompanied by an adult at all times, and may only enter during the afternoon. The price for them is 7.50€. We remind you that for hygiene reasons, you must use a shower cap (3,50€). Check the opening times of the Health Club here.